Delivery Rules
What you pay for delivery depends on how far the delivery address is from our Najda store in Abu Dhabi and on the value of your order. Every distance band below is measured from that store.
Within 10 km of our Najda store
- Flat fee of 20 for orders below 100.
- Free delivery for orders of 100 or more.
From 10 km to 20 km
- Flat fee of 20 for orders below 200.
- Free delivery for orders of 200 or more.
From 20 km to 35 km (outside the city limits)
- Flat fee of 20 for orders below 1000.
- Free delivery for orders of 1000 or more.
- 35 km from our Najda store is our maximum delivery distance within Abu Dhabi. Al Ain is a separate zone and is not subject to this limit.
Delivery charges for Al Ain
- Flat fee of 35 for orders below 1000.
- Free delivery for orders of 1000 or more.
Express delivery
- Express delivery within 2 hours for 35, with a minimum purchase of 300.
- The 35 express fee applies at every cart value — the free-delivery thresholds above do not apply to express.
Scheduled delivery
- Scheduled windows run from 10 AM to 10 PM in one-hour slots.
- A window must start at least 2 hours after the order is placed.
- For addresses outside the city limits, and for Al Ain, scheduled windows start from 1 PM.
Click & Collect
- Collect your order yourself from our Najda store, Abu Dhabi — no delivery charge, at any cart value.
Orders from other Emirates
- We deliver only inside the emirate of Abu Dhabi, including Al Ain. An address in another emirate cannot be used at checkout.
Orders from industrial/labor areas
- We cannot deliver alcoholic products to industrial and labour-accommodation areas. Addresses in Mussafah (Musaffah) and Mafraq are not accepted at checkout.
General
- Orders of 1000 or more get free standard delivery anywhere we deliver; closer to the store delivery turns free sooner, as above.
- Orders placed before 9 PM are delivered the same day; orders placed after 9 PM are delivered the next day.
- Delivering only to Abu Dhabi & Al Ain.
